eSIM Help Desk

Learn how to install your eSIM using a QR code or manual setup on supported iPhone and Android devices

Understand when to install and activate your eSIM so your data plan is ready at the right time.

Get help with common data issues, including mobile data settings, roaming, APN, and network selection.

Check whether your phone supports eSIM before buying, and learn what requirements your device must meet.

Learn how data is used during travel and what to do if your eSIM plan runs out before your trip ends.

Understand how to manage mobile data, calls, and messages when using both an eSIM and physical SIM.